Are you ready to say goodbye to your Shopify store? Whether it’s because of a change in business plans or simply time for something new, deleting your Shopify store may seem like a daunting task. But fear not – it’s easier than you think! In this blog post, we’ll guide you through the steps to delete your Shopify store and cancel your subscription. We’ll also answer some commonly asked questions about closing a Shopify account. So grab a cup of coffee and let’s get started on simplifying the process of saying farewell to your online shop!

How to delete your Shopify store

Deleting your Shopify store may sound like a big decision, but the process is actually quite simple. To delete your Shopify store, start by logging in to your account and going to the “Settings” tab on the left-hand side of the screen. From there, select “Account” and then click on “Close Store.”

Before you proceed with deleting your store, Shopify will ask you for some information about why you’re closing it down. This feedback is optional but can be helpful for improving their services.

Next, confirm that you want to close your store by typing in the name of your shop and clicking “Close Store.” Keep in mind that once you delete your Shopify store, all data including products and customer information will be lost permanently.

It’s important to note that cancelling or pausing a subscription does not automatically delete a Shopify storefront. If you wish to remove all traces of your online shop from existence entirely then make sure to follow these steps carefully!

How to cancel your Shopify subscription

To cancel your Shopify subscription, follow these simple steps:

1. Log in to your Shopify account and click on the “Settings” tab.
2. Select “Billing” from the drop-down menu.
3. Scroll down to the bottom of the page and click on “Cancel Subscription.”
4. You will be asked to select a reason for cancelling your subscription.
5. After selecting a reason, confirm that you want to cancel by clicking on “Cancel My Subscription.”

It’s important to note that if you cancel before your next billing cycle, you won’t be charged again. However, if you’ve already been billed for the month or year ahead, cancelling will only prevent future charges.

Once you’ve cancelled your subscription, your store will still be accessible until the end of the current billing period. After that point, it’ll no longer be available.

If at any point in time you change your mind and want to reopen or reactivate your store after cancellation- this can also easily be done within 60 days through contacting shopify support!

How to close your Shopify account

Closing your Shopify account is a straightforward process. However, it’s crucial to note that once you close your account, all the data and information associated with it will be permanently deleted, including products, orders, and customer data. Therefore, before proceeding with closing your Shopify store, ensure that you have backed up all essential files.

To close your Shopify store account:

1. Log in to your Shopify admin panel using your credentials.
2. From the settings menu on the bottom left corner of the screen click “Account”.
3. Scroll down to “Store status” section.
4. Click on “Close Store”.

Once you click on “Close Store”, a dialogue box will pop up asking if you are sure about closing the store permanently.

After confirming that you want to delete everything associated with that particular shopify account; click ‘Continue’ button at the bottom right side of this message box.

Finally confirm closure by selecting ‘close my store’ from another confirmation dialog.

It’s important to note that after canceling or deleting a subscription plan might need manual deletion through billing history too!

FAQ’s about deleting a Shopify store

FAQ’s about Deleting a Shopify Store

Deleting your Shopify store can be a daunting task, especially if it’s your first time doing it. To help you with the process, here are some frequently asked questions that might come up.

Q: Can I delete my store at any time?
A: Yes! You have complete control over your store and can delete it whenever you want.

Q: Will deleting my store cancel my subscription?
A: No. You need to cancel your subscription before deleting the store. If you don’t, you’ll continue to be charged for services even after deletion.

Q: Will I lose all of my data once the store is deleted?
A: Yes. Once you delete your Shopify store, all data will be lost permanently so make sure to backup everything beforehand.

Q: Is there a way to temporarily close down my shop without deleting it entirely?
A: Yes! You can put your online shop on hold by pausing or deactivating it instead of completely removing it from Shopify platform.

Q: How long does it take for Shopify support team to confirm account deletion requests?
A; Typically within 24 hours or less but sometimes may take longer depending on volume.

Hopefully these answers cleared up any confusion surrounding how to delete a Shopify store. Don’t hesitate to reach out customer service reps if more questions arise!


Deleting your Shopify store can be a big decision, but it doesn’t have to be a difficult one. Following the steps outlined in this article will make the process straightforward and stress-free. Remember to cancel your subscription before closing your account, back up any important data you want to keep, and reach out to Shopify’s customer support team if you need any assistance.

While closing your store may feel like an end, it also opens up new opportunities for growth and development. Whether you’re moving on to another platform or pursuing different business ventures altogether, remember that every step of the journey is valuable.

Thank you for reading our guide on how to delete your Shopify store! We hope this article has been helpful and informative as you navigate through this change in direction. Best of luck with all of your future endeavors!

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