Are you tired of using Wix for your website and want to move on to a new platform? Or perhaps you’ve simply decided that it’s time to delete your Wix account altogether. Whatever your reason may be, deleting a Wix account is easier than you might think. In this blog post, we’ll walk you through the steps needed to successfully delete your Wix account, as well as provide tips on backing up your data beforehand and troubleshooting any issues that may arise along the way. So grab a cup of coffee and let’s get started!

How to delete a Wix account

Deleting a Wix account is a straightforward process that can be done in just a few steps. First, log in to your Wix account and click on the user icon located at the top right of the screen. From there, select “Account settings” from the dropdown menu.

Next, scroll down until you see the “Cancel Plan” button and click on it. You’ll then need to select a reason for canceling your plan before clicking on “Submit.” If you have any remaining payments or subscriptions with Wix, make sure to settle them before proceeding.

After submitting your cancellation request, you’ll receive an email from Wix confirming that your account has been canceled. Your website will still be accessible for 14 days after cancelation in case you change your mind.

It’s important to note that deleting your Wix account is irreversible, so make sure it’s what you want before proceeding with these steps. Now that we’ve discussed how to delete a Wix account let’s move onto why someone might decide to do so in the first place.

Why you might want to delete your Wix account

There are various reasons why you might want to delete your Wix account. Perhaps you have decided to switch to a different website builder or no longer need a website altogether. Maybe you are dissatisfied with the features, pricing, or customer service provided by Wix.

Another reason could be that you are concerned about data privacy and security. With recent controversies surrounding large tech companies and their handling of user data, it’s understandable if you feel uneasy about leaving your personal information on Wix’s servers.

It’s also possible that your website has served its purpose and is no longer necessary for your business or personal brand. In this case, deleting your Wix account can help streamline and simplify your online presence.

Whatever the reason may be, it’s important to carefully consider all factors before permanently deleting your account. Be sure to backup any important data beforehand so as not to lose valuable content in the process.

How to backup your data before deleting your Wix account

Before deleting your Wix account, it is important to backup all of your data. This will ensure that you don’t lose any important information or files that you may need in the future.

To begin, login to your Wix account and navigate to the site manager dashboard. From there, click on “Settings” and then select “Export Site.” You will be prompted to choose a file format for your backup – either WXR or ZIP.

Once you have selected the desired file format, click on “Export” and wait for the backup process to complete. Depending on the size of your website, this may take some time.

After completing the export process, download a copy of your backup file onto your computer or an external hard drive. It’s always a good idea to keep multiple copies of backups in different locations just in case anything happens to one copy.

Now that you have successfully backed up all of your website data from Wix, feel free to proceed with deleting your account if desired without worrying about losing any valuable information!

What to do if you can’t delete your Wix account

Sometimes, despite following all the steps to delete your Wix account, you may find that you are unable to do so. If this happens, there are a few things you can try.

Firstly, ensure that you have followed all of the steps for deleting your account correctly. Double-check that you have canceled any premium subscriptions and deleted all websites associated with your account.

If this doesn’t work, contact Wix customer support. They will be able to assist in resolving any issues preventing the deletion of your account.

In some cases, if there is an outstanding balance on your account or an unresolved issue with payment or billing information, it may prevent the deletion process from completing successfully. Ensure that any payments due are made and all billing information is up-to-date before attempting to delete again.

If none of these solutions work and you still cannot delete your Wix account, it’s best to seek further assistance from customer support who will be able to provide more specific guidance based on individual circumstances.


Deleting a Wix account can seem like a daunting task, but it’s actually quite simple once you know the steps. We hope that this guide has helped you successfully delete your Wix account and provided some helpful tips along the way.

Remember to backup any important data before deleting your account, and if you encounter any issues during the process, don’t hesitate to reach out to Wix customer support for assistance.

Whether you’re leaving Wix because of pricing concerns or simply want to try out a different platform, there are plenty of other website builders available that may better suit your needs. By taking the time to research your options and find one that fits your goals and budget, you’ll be well on your way to creating an amazing online presence. Good luck!