Are you having trouble with your Shopify redirects? Do they seem to not be working properly or leading to the wrong pages? Redirects are a crucial aspect of any online store, and when they don’t work correctly, it can lead to frustration for both you and your customers. But fear not, as there is a solution that will have your redirects up and running smoothly in no time! Keep reading to find out how you can fix this common issue.

The Problem

When it comes to eCommerce platforms, Shopify is one of the most popular choices for businesses. However, like any platform, there can be occasional issues that arise. One of these issues is the problem with redirects not working properly.

This can cause a major issue for business owners who are trying to redirect outdated or broken URLs to new pages. Without proper redirection, customers may end up on a 404 error page instead of finding what they were looking for.

Some common causes of this issue include incorrect coding or settings, conflicting apps or plugins, and errors in the .htaccess file. While these problems can seem daunting at first glance, they can often be fixed with some troubleshooting and assistance from Shopify support.

It’s important to address redirect issues promptly as they can negatively affect your search engine rankings and user experience. By taking steps to identify and fix the problem quickly, you can ensure that your website remains functional and optimized for both visitors and search engines alike.

The Solution

If you’re experiencing issues with Shopify redirects not working, there are a few potential solutions to try. First, ensure that the URL you entered for the redirect is correct and matches exactly what you want it to redirect to.

Next, make sure that any applicable apps or third-party integrations aren’t interfering with your redirects. Try disabling any relevant apps temporarily to see if this resolves the issue.

Another solution is to clear your browser cache and cookies, as these can sometimes cause issues with redirects. Additionally, check for any conflicting settings within your Shopify store’s backend that could be causing problems.

If none of these solutions work, reach out to Shopify support for further assistance in troubleshooting and resolving the issue.

By following these steps and trying different solutions, hopefully you’ll be able to fix any problems related to Shopify redirects not working properly.


Shopify redirect not working can be a frustrating issue for any online retailer. However, with the proper understanding of the problem and solutions available, it doesn’t have to become a major obstacle.

Remember to always double-check your settings and ensure that you’re using the correct URL format when creating redirects. If all else fails, don’t hesitate to seek assistance from Shopify support or an experienced developer.

By following these steps and staying up-to-date with best practices in eCommerce SEO, you can effectively manage your website’s redirects and keep your customers engaged on your platform. Don’t let this technical hurdle bring down your business!

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