Are you curious about what happens when you request a refund on Shopify using Sezzle? Well, look no further because we’ve got all the answers for you! In this blog post, we’ll be exploring the step-by-step process of requesting a refund and how it works with Sezzle. Whether you’re a new or experienced user of this payment platform, understanding refunds is crucial to ensure your shopping experience goes smoothly. So let’s dive in and get all the details!

How to Request a Refund on Shopify?

If you’re not happy with a purchase you’ve made using Sezzle on Shopify, you can request a refund by following these steps:

  1. Log in to your Shopify account and go to the “Orders” section.
  2. Find the order you’d like to request a refund for and click on it.
  3. On the order page, scroll down to the “Payments” section and click on the “Request a Refund” button.
  4. Enter the amount you’d like to be refunded in the “Refund Amount” field and select a reason for the refund from the “Reason for Refund” drop-down menu. Then, click on the “Submit Refund Request” button.
  5. Your refund request will be sent to Shopify for processing. Once it has been approved, you’ll receive an email confirming that the refund has been processed and the funds will be returned to your original payment method within 5-10 business days.

What Happens if You Request a Refund Through Sezzle?

If you have made a purchase using Sezzle and would like to request a refund, you will need to contact the merchant directly. The refund process will vary depending on the store, but we have provided some tips below to help make the process as smooth as possible.

To begin, you will need to gather your order information and contact the customer service department for the store where you made your purchase. It is helpful to have your Sezzle order number handy, as well as any other relevant information about your purchase (e.g., date of purchase, item(s) purchased, etc.).

Once you have reached out to the store’s customer service department, they will likely ask you to return the item(s) before issuing a refund. In some cases, they may be able to process a refund without requiring a return. Once the store has processed your refund, it can take up to 10 business days for the funds to appear back in your Sezzle account.

We understand that requesting a refund can be frustrating and we appreciate your patience during this process. If you have any questions or concerns, please reach out to our Customer Support team at and we would be happy to assist.

How to Avoid Refunds in the First Place?

If you’re thinking about requesting a refund on Shopify using Sezzle, there are a few things you can do to avoid refunds in the first place. First, be sure to read the refund policy of the store you’re buying from before making your purchase. This way, you’ll know what their policy is on refunds and how to request one if needed.

Additionally, it’s always a good idea to inspect your purchase as soon as you receive it. If there are any issues with the quality or condition of the item, contact the seller right away to let them know and see if they’re willing to issue a refund. Most sellers are happy to work with buyers to ensure they’re satisfied with their purchase, but some may not be so accommodating.

Finally, if you’re ever unsure about a purchase or have buyer’s remorse, take a step back and think about it before making the decision to buy. Once an item is purchased, most stores have a no-returns policy, so be absolutely sure that you want the item before completing the transaction. By following these simple tips, you can avoid requesting refunds and save yourself some time and hassle in the process.


Requesting a refund on Shopify using Sezzle is a simple and straightforward process. Just follow the steps outlined in this article and you can be sure that your refund will be processed quickly and efficiently. With Sezzle’s easy-to-use platform, you’ll never have to worry about not being able to get your money back when something doesn’t go as planned. Giving shoppers peace of mind is just one of the many benefits that come with using Sezzle for online purchases!

Categorized in: